Managed IT Support and Cybersecurity for Small Businesses and Residents of North San Diego County. IT Support for Oceanside, Vista, Carlsbad, San Marcos and Escondido
Experience the Difference of Service Oriented Support
Our Services
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Managed IT
Focus on Growth, We'll Handle Your IT.
24/7/365 Peace of Mind: Get comprehensive IT support with AI security, automatic patching, and encrypted backups.
Proactive IT Management: Avoid downtime with hardware failure prediction and preventive maintenance.
Focus on Your Business: We free you to run your business while we manage your IT infrastructure.
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IT Project Management and Support
Expert IT by the Hour or Project.
Flat-Rate Projects: Get clear, upfront pricing for any IT project. We manage the scope and ensure on-time completion.
Transparent Hourly Support: Know your costs before you start with upfront quotes. No surprises, just expert help when you need it.
Flexible Support: Schedule appointments or get immediate assistance for emergencies. Our team is always ready.
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Support for Seniors
Empower Seniors. Safeguard Their Technology.
Reduced Rates: Affordable IT support for seniors on fixed incomes.
Combat Cyber Threats: Education & training to stay safe online.
Tech Made Easy: Learn Zoom, Microsoft Office, and more with ease.
Peace of Mind: Managed plans with enterprise-grade security.
Other Services We Provide:
Internet Circuit Provisioning (save hundreds on your circuit per year)
Voice Over IP Deployment and Consulting
Web Site Development
Compliance Auditing
Staff Training
Why Work With Us?
My name is Chris and I have been in the Managed IT industry for over 20 years. In that time, I have become a coach for other IT service firms because of my vast experience with IT and serving clients. The main goal for our firm is give you the best possible customer experience. We know IT, that’s usually not the issue with MSP’s - its their service (or lack thereof). MSP’s get so focused on fixing things, they forget about the person at the other end of the computer. Well, not us. Your experience with us is what counts. And if we fail to meet an expectation, you will get a request from me to talk about it and see what we can do to set things right. I invite you to connect with me. I am always happy to meet you at Vigilante or Revolution roasters for a coffee and a chat about your IT needs.
Is Your Current IT Provider Letting You Down?
As a service delivery coach to other IT firms, I know first hand some of these scenarios.. any of them sound familiar?
Long lag times between requesting support and actually getting support.
Not following up on completed support requests
No pre-set appointments for support, techs help you on their schedule, not yours
Same issues are coming up time after time without a long term solution
No consideration of your individual business needs, forces you into a “one size fits all” solution as dictated by their vendors, not by your needs.
Lack of transparency in regards to billing and invoicing. Getting “surprise charges” for seemingly random items
Systems are not available when you actually need them. Seems like things break at the worst times